Bollywood icon Salman Khan has received a significant reprieve from the National Consumer Disputes Redressal Commission (NCDRC) concerning allegations tied to a deceptive advertisement for a pan masala brand. The commission has mandated that the original case documents be presented for review.
The NCDRC bench, led by President Justice A.P. Sahi and member Bharatkumar Pandey, instructed the Rajasthan State Consumer Disputes Redressal Commission to retrieve complete records from the Jaipur District Consumer Disputes Redressal Commission and submit them to the NCDRC registrar. “To fully understand the arguments and claims raised, it’s essential to review the records from both the district and state commissions,” the bench noted.
The commission has also ordered that the records, including those related to proceedings under Section 72 of the Consumer Protection Act, 2019, be dispatched via a special messenger after being summoned from the district commission. While this matter is pending review, the NCDRC has put a hold on any warrants issued by the district commission.
A notice has been dispatched to the complainant, advocate Yogendra Singh Badiyal, instructing that it be served through both the state and district consumer commissions, with an additional notice sent via registered speed post.
The commission stated, “We therefore direct the Rajasthan state commission to obtain all relevant records from the district commission regarding this matter.” The case is set for consideration on April 14, 2026.
Background on the case:
Previously, on Tuesday, senior advocate Ravi Prakash, representing Khan, argued that the district commission employed excessive measures, including issuing bailable warrants without proper notice to the actor. He mentioned that requests for certified copies of the orders remained unresolved, even though they had been publicized.
The original complaint was filed in December 2025 with the Jaipur District Consumer Commission against Rajshree Pan Masala and Khan, alleging that their advertisement constituted misleading surrogate promotion under the Consumer Protection Act. Khan was identified as Opposite Party No. 2 in his role as the brand ambassador for “Rajshree Elaichi.”
On January 6, 2026, the district commission issued an interim order prohibiting misleading advertisements. However, Khan’s plea contended that the order was made ex parte, without prior notice. A contempt application was later filed under Section 72, accusing the actor of violating the order based on a hoarding featuring his image.
On January 15, 2026, the district commission issued bailable warrants against Khan in the contempt case. Khan subsequently appealed against this order at the Rajasthan State Consumer Commission under Section 73 of the Act. However, the state commission upheld the issuance of the bailable warrants in its judgment dated March 16, 2026.